Information We Collect
We may collect information (including name, address, email address, telephone number, transaction information, as well as information you provide to us about other persons) when you:
- Place an order with us for yourself or as a gift
- Create or maintain an account
- Return an item or make an exchange
- Inquire about our products or services
- Receive a gift package
- Receive email promotions
- Enter a contest, sweepstakes, or other promotion
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
- Activities similar to the above
We maintain this data, along with a record of your purchases, in a secure database. We may combine this information with data that is publicly available, as well as data that we receive from other sources, including from mailing lists and other information obtained from third parties.
We also gather information about how you navigate through our website or advertisements, including content served by us or on our behalf on other websites. This includes information gathered with “cookies” and/or other online tools such as “pixel tags” which may enable us to re-market to website visitors whether or not they give us personally identifiable information. As technology evolves, we may use similar tools to measure such activity. More information about cookies and pixel tags is provided below.
We may also use these tools to collect data about our email promotions. For example, we may receive a confirmation when you open email from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf.
Using Information We Collect
We always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested, as well as to provide you with promotions that are most likely to be of interest to you. To do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you promotional offers
- Send you email updates
- Identify your product and service preferences
- Customize our communications with you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
- Better fraud prevention or detection
Information We Share With Others
We contract with other companies that provide services in the following categories: shipping, name, address, email address, and/or telephone number verification, email distribution, market research, promotions management and payment processing. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes and from sharing this information with anyone other than us.
We may be forced to disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also disclose such information where we believe it is reasonably necessary to protect us, our customers, and others from financial or physical harm. We may also share information with companies assisting in fraud protection or investigation, but we do not provide information to these agencies or companies for marketing or commercial purposes.
All things are possible, one day in the future, our business may be purchased or sold. In such a transaction, customer information generally is one of the transferred business assets, but remains subject to the promises made in our privacy policy (unless, of course, the customer consents otherwise).
Information We Do Not Collect
We do not collect or store your Credit Card data. All data is processed and received only by our Credit Card processors (Square).
User Comments, Feedback, and Other Submissions
If you submit certain specific submissions (for example contest entries) or you send creative ideas, suggestions, proposals, plans, comments, reviews or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use in any medium any comments, submissions, creative ideas, suggestions, proposals, plans, reviews or other material that you forward to us. We are and shall be under no obligation (1) to maintain any comments, submissions, creative ideas, suggestions, proposals, plans, reviews or other material that you forward to us in any manner; (2) to pay compensation for any comments, submissions, creative ideas, suggestions, proposals, plans, reviews or other material you forward to us; or (3) to respond to any comments, submissions, creative ideas, suggestions, proposals, plans, reviews or other material you forward to us.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our website store or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your Privacy Rights: Respecting Your Choices
We offer you choices about the information you receive from us.
If you prefer not to receive marketing emails from us, or if you prefer to receive them less frequently, please contact us by email, or mail using the contact information below and we will honor your requests.
You can also unsubscribe from our marketing emails using the link provided in each marketing email we send.
Our company and trusted third parties also may share with one another anonymous versions of user information collected at our site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. While our website does not recognize a browser’s “do not track” setting, you do have choices about behavioral advertising. If you would like to opt out of online behavioral advertising, you may do so by visiting http://networkadvertising.org/choices.
The following is our designated contact information for communications regarding these choices:
Designs By Kennedy
16418 N Hwy 94
Pea Ridge, AR U.S.A. 72751
We can also be reached via email at info@designsbykennedy.com .
Because promotions are planned in advance, it may take a reasonable time for your requests to become effective. If, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
Reviewing and Updating Your Information
Upon request we can also provide site visitors with
access to transaction information and contact information that we maintain
about them and the ability to correct certain errors in that information. Some
of this information and the ability to correct it may be available online to
account holders.
Please contact us for more details.
Information About Cookies, Analytics, and Pixel Tags
A cookie is a small data file that is stored by your web browser on your computer. Cookies enable you to place an order on our website. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you. For example, we use cookies to:
- Remember what items are in your cart
- Recognize you when you return to our website
- Study how our visitors navigate through our website and which products they request in site or web searches
We utilize Google Analytics to understand how our website is being viewed and how we can improve it. As guests view various site pages, anonymized data is captured and stored, reports are generated on that data which we read and make decisions on improvements and changes to make our site better. None of the data collected has any personally identifiable information. The data is only stored for a limited time before being permanently deleted and replaced with fresh visitor data.
Pixel tags – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
Links to Other Sites
Occasionally, we provide links on our website to other sites, to enhance the functionality and shopping experience. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Security
It is our intent to protect against the loss, misuse, or alteration of information we collect and maintain. We use a variety of current technologies and processes for protection of that data.
Privacy of Children on Our Website
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Notice of Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.
If you feel that this site is in any way not following its stated information policy, we also urge you to contact us so that we can address your concerns promptly.
Effective Date
This policy is effective as of September 1, 2019.